Help & Support

Everything you need to know about sharing files securely

Quick Start Guide

1

Upload Your File

Drag and drop or click to select your file. Maximum file size is 1GB.

2

Get Secure Link

Receive a unique link that you can share with anyone securely.

3

Share & Download

Recipients can download the file using the link. Files auto-delete after 3 days.

Frequently Asked Questions

How long are files stored?

Files are automatically deleted after 3 days from upload. This ensures your privacy and keeps our servers clean. All files expire regardless of whether they've been downloaded or not.

What's the maximum file size?

You can upload files up to 1GB in size. We support all file types including documents, images, videos, archives, and more. For larger files, consider compressing them into a ZIP archive.

Is my data secure?

Yes! Your files are uploaded directly to secure cloud storage with end-to-end encryption. We never store or access your file content. Files are automatically deleted after expiration, ensuring maximum privacy.

How do I share my files?

After uploading, you'll receive a unique shareable link. You can copy this link and send it via email, messaging apps, or any other method. Recipients don't need to register or sign up to download your files.

Can I access my files using a File ID?

Yes! If someone gives you a File ID, you can enter it in the "Access Shared File" section on the homepage to directly access the file. The File ID is a short code that's easier to share than the full URL.

Can I track who downloaded my files?

You can see basic statistics including view count and download count on the file details page. However, we don't track or store personal information about who downloaded your files for privacy reasons.

Key Features

Secure Storage

Files are encrypted and stored securely in the cloud with automatic deletion after expiration.

Fast Upload

Direct cloud upload with progress tracking and optimized for large files up to 1GB.

No Registration

Upload and share files instantly without creating an account or providing personal information.

Auto-Delete

Files automatically expire and get deleted after 3 days, ensuring your privacy and data security.

Troubleshooting

Upload Failed or Stuck

  • Check your internet connection
  • Ensure file size is under 1GB
  • Try refreshing the page and uploading again
  • Clear your browser cache and cookies

File Not Found or Expired

  • Files automatically expire after 3 days
  • Check that the file ID or link is correct
  • Ask the sender to upload the file again
  • Verify the link hasn't been truncated when copied

Download Issues

  • Right-click the download link and "Save As"
  • Try downloading in a different browser
  • Disable browser extensions that might block downloads
  • Check your device has enough storage space

Need More Help?

If you're still experiencing issues or have questions not covered here, feel free to reach out to our support team.

Contact Support